Perception Survey Released

- Posted: 07/01/2008

Jacobs today released the full version of the recently undertaken "Client Perception Survey Report."

Simon Jacobs - Partner said "Although we get feedback through regular client performance review meetings it is important to undergo more detailed analysis every 2 years.  From the survey it is clear that our Business Development Strategy is well thought through and this is demonstrated in the excellent results reported."

"As part of our commitment to being open and transparent we have answered all comments honestly and we feel the organisation has further improved our service delivery as a consequence to the survey."

He concluded "The most pleasing aspect of the survey is that we have maintained a very high score in all aspects of the survey despite increasing our client base by more than double since the first survey was undertaken in 2002."

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