Jacobs Announce New Academy Interface - Free to Clients

- Posted: 18/03/2010

Jacobs have teamed up with Capita software to provide clients with a Free Interface that will integrate Academy systems with Jacobs system.  This technology allows seamless transfer of cases to and from Jacobs, and will save processing time for client staff.

As a market leader in using the latest technology, Jacobs are always looking for new ways to add value and provide clients with efficient and effective services.

The Interface allows the seamless transfer of information from the academy system and thus reduces staff processing time, allows for quicker response times, and removes the incident of error in records or misinformation due to source data sharing. 

Advantages include:                                                       

• Integrated and seamless transfer of information
• No costs to clients
• Tried and tested technology
• Error reductions due to source data sharing
• Robust and secure data transfers and sharing
• Free up staff time to focus on other core functions
• Accurate, updated and relevant information
• Cashable and no cashable savings achieved
• Efficient and effective

Significant potential direct cost savings can be achieved, year on year, particularly for an authority who has a member of staff directly engaged in the referral, update, return and reconciliations process.

Staff can be released to focus on other key core functions to achieve non-cashable savings in line with the efficiency agenda to achieve ‘more for the same'.

The system drastically reduces administration through the removal of processing time for staff in referring cases, and changing and updating system codes on return. There will be less paper burden and the process has a full audit trail.

This technology is another step towards adding value to our services and ensuring a seamless transfer of accurate and relevant information. When used in conjunction with Jacobs Client Web, all information is referred for collection quicker, and clients can view cases on line including all documents, fees raised, and payments made. The digital pens that the bailiff's use on the doorstep transfers all information to the system via GPRS and Blue tooth within a few minutes of capture.

Simon Jacobs, Partner of Jacobs said ‘ We are able to offer interfacing to client software systems, and we are very pleased to team up with capita to now include the Academy system. This interface is free of charge to our clients and prospective clients and will create efficiency by reduced processing time for both Jacobs and Council staff, freeing up staff to focus on other core activities'

If you would like more details on interfacing your systems, please contact the Business Development and Client Liaison Team on telephone number 0151 650 4949 or email info@jacobsbailiffs.co.uk