Latest News

   - Posted: 13/07/2010

Claire Hayes, Business Development Executive at Jacobs, took part in the  ‘Race for Life’ event last Sunday, 4^th July 2010.

Set in Birkenhead park, over 4,000 ladies took part in the charity run, to raise funds for Cancer Research UK.

Claire who completed the 5k run in 32 minutes said “ I take part in this event each year as its for an extremely important and good cause. The charity run is expected to raise over £195,000 which will be a great contribution to Cancer Research. I would like to thank everyone who sponsored me and gave me support “

Well done to Claire for taking part in the challenge for Charity

   - Posted: 16/05/2010

Jacobs were delighted to exhibit our innovative debt recovery and enforcement services at the IRRV Collection & Enforcement Conference.

We would like to thank delegates for visiting our stand and taking part in our prize draw.

The 4 winners of the draw are:-

Neil Smith - North East Lincolnshire Council

John Dixon - St Helen's MBC

Karl Dipple - Walsall BC

Keith Neville - Castle Point BC

Congratulations to our winners, we hope you enjoy your Champagne.

The prize draw proved to be very popular, so will be repeated at future conferences - come and see us again for another chance to win!

   - Posted: 13/05/2010

The Enforcement Services Association (ESA) has a new President-elect.

Simon Jacobs, Partner, took up this prestigious appointment to office at this year’s Annual General Meeting of the Association held on Wednesday 12^th May 2010.

Simon will lead the Association for the next two years, and looks very much forward to the challenges of office.

Simon Jacobs, new ESA President, said “ I am delighted to take up this appointment and role, and would like to thank my colleagues in the association for their support. I am looking forward to the challenges of office, and in particular now the Enforcement Industry is going through considerable change. Various aspects of the draft Courts and Tribunal Act is still being considered by the Ministry of Justice, and myself and colleagues of the ESA have been at the forefront in developing the legislation alongside the MOJ. The Industry will see new licensing proposals alongside a new fee structure, by 2012,  and it is imperative that the ESA has a strong voice and input into the process”

Jacobs are also proud to report that Dave Cornes, Partner, has been appointed to serve a further term as the associations Treasurer, and as a member of the New Examinations Sub Committee. The work of the committee will be to design, develop, and implement a new examination structure for the association, in readiness for the new legislation and requirements for the Industry.

A further role in Office for the Firm was the reappointment of Paul Kelly, Client Services Manager, to the Executive Council for a further term.

Jacobs are committed to raising the professional standards across the Industry and these appointments demonstrate our passion to be at the forefront of the enforcement industry and leading change.

   - Posted: 13/05/2010

Jacobs are delighted to be exhibiting our services at this year's IRRV Collection and Enforcement Conference, taking place at the Harrogate International Conference Centre on 25th & 26th May.

The Business Development & Client Liaison team, consisting of Alyn Lewis (Business Partnerships Manager), Paul Kelly, (Client Services Manager) and Claire Hayes (Business Development Executive) will be located on Stand 28A, and would welcome you to call and chat about our latest initiatives.

You can also enter our prize draw for a chance to win one of 4 bottles of champagne. !

With over 50 years experience in working in partnership with Local Authorities for collection of Local Taxation, Parking Charges, Sundry & Housing Benefit Overpayments and Commercial Rents, Jacobs have new initiatives to maximise collections and minimise Write offs and Committal proceedings.

Some initiatives Include:

1. Local Taxation Debt Recovery service, for both pre and post bailiff balances. This serviceis ideal for balances that remain on accounts, includingprevious years arrears. With a debt recovery centre of 25 FTEskilled recovery officers, we make pro-active telephone and SMS debt recovery calls both in and out of office hours and on a Saturday.Letters and doorstep visits compliment the service, to ensure we maximise opportunity and Income
2. Software Interfacing is available at no costs to clients, which reduces processing timereleasing your staff to focus on other key core activities
3. Attachment of Earning order administration, Charging Orders and Bankruptcy
4. Commercial Rent, Instructions to Act via our new Web site
5. Road Traffic collections with a Pre Tec service, including Automatic Number Plate Recognition software in our vehicles.

The team will be delighted to see you at Conference.

Should you wish to discuss any of our services or wish to arrange an introductory meeting, please call either Alyn Lewis or Claire Hayes on telephone number 0151 650 4949 or email info@jacobsbailiffs.co.uk

   - Posted: 18/03/2010

Jacobs have teamed up with Capita software to provide clients with a Free Interface that will integrate Academy systems with Jacobs system.  This technology allows seamless transfer of cases to and from Jacobs, and will save processing time for client staff.

As a market leader in using the latest technology, Jacobs are always looking for new ways to add value and provide clients with efficient and effective services.

The Interface allows the seamless transfer of information from the academy system and thus reduces staff processing time, allows for quicker response times, and removes the incident of error in records or misinformation due to source data sharing. 

Advantages include:                                                       

• Integrated and seamless transfer of information
• No costs to clients
• Tried and tested technology
• Error reductions due to source data sharing
• Robust and secure data transfers and sharing
• Free up staff time to focus on other core functions
• Accurate, updated and relevant information
• Cashable and no cashable savings achieved
• Efficient and effective

Significant potential direct cost savings can be achieved, year on year, particularly for an authority who has a member of staff directly engaged in the referral, update, return and reconciliations process.

Staff can be released to focus on other key core functions to achieve non-cashable savings in line with the efficiency agenda to achieve ‘more for the same'.

The system drastically reduces administration through the removal of processing time for staff in referring cases, and changing and updating system codes on return. There will be less paper burden and the process has a full audit trail.

This technology is another step towards adding value to our services and ensuring a seamless transfer of accurate and relevant information. When used in conjunction with Jacobs Client Web, all information is referred for collection quicker, and clients can view cases on line including all documents, fees raised, and payments made. The digital pens that the bailiff's use on the doorstep transfers all information to the system via GPRS and Blue tooth within a few minutes of capture.

Simon Jacobs, Partner of Jacobs said ‘ We are able to offer interfacing to client software systems, and we are very pleased to team up with capita to now include the Academy system. This interface is free of charge to our clients and prospective clients and will create efficiency by reduced processing time for both Jacobs and Council staff, freeing up staff to focus on other core activities'

If you would like more details on interfacing your systems, please contact the Business Development and Client Liaison Team on telephone number 0151 650 4949 or email info@jacobsbailiffs.co.uk

   - Posted: 18/03/2010

Click on the Newsletter section to see the latest issue.

Special features include

• New Added Value Services
• New Automated Telephone payment line
• Successful Citizens Advice Bureau Protocol Implemented
• ESPO - Why re-invent the wheel on Tendering for Bailiff Services

View or Download your copy today.

   - Posted: 18/03/2010

Jacobs were very pleased to exhibit our services at Parkex this year (2-3 March 2010).  With the highest delegate attendance this year for this event,  we were delighted to meet so many existing, new and prospective clients.

This year we held a prize draw, and a 'famous faces' quiz, and we are pleased to announce our 4 winners.

•   Jane Wilson - Scarborough Borough Council
•   Steve Atkins - Wirral Borough Council
•   Amanda Perrin - Monmouthshire County Council
•   Lucinda Cheshire - Merthyr Tydfil County Borough Council

Congratulations to our winners, we hope you enjoy your Champagne.

   - Posted: 18/03/2010

Jacobs are pleased to have been awarded membership of the Credit Services Association.

The CSA is an established and professional body for debt recovery agencies, Tracing and professional Credit Services organisations. Dating back to 1902, the CSA is the only leading authority in the debt recovery industry, focussing on regulation, best practice, quality standards, and professionalism.

Following a very comprehensive and detailed application process, we demonstrated our ability to meet the very high standards required from the CSA and was awarded the accreditation.

Dave Cornes, Partner of Jacobs said, " We are very pleased to have been awarded membership of the CSA professional association. We have always focussed on ensuring that quality is at the centre of all that we do. This accreditation demonstrates to our clients and prospective clients that at Jacobs we continue to lead best practice, regulation and quality services"

Jacobs offer a host of debt recovery services, including Sundry Debts, Fees and Charges, Overpayment of Housing Benefits and other miscellaneous Income debts.

For more information on any of these services, please contact the Business Development Team on telephone 0151 650 4949 or email Info@Jacobsbailiffs.co.uk

   - Posted: 10/12/2009

Download this Adobe PDF Document

   - Posted: 09/12/2009

The attached article featured in the Institute of Revenues, Rating & Valuation Journal published in November 2009. The article is based on an Interview with Alan Jacobs, founder of Jacobs Certificated Bailiffs, as we celebrate 50 years in Business. He describes how it all began back in 1959.

Download this Adobe PDF Document