Bronze Award - Excellence in Innovation
Innovation is defined as “something newly introduced such as a new method or device”. We achieve excellence in:
Our resources UK wide:
Communication and Innovation is key to ensure that we manage the workloads, performance, delivery, and health & safety of our staff who live and work across the country. We ensure that the very best of technology, systems, and process is in place to consistently deliver local services
Significant investment in IT ensuring integration with client systems, transparency to administrate accounts on-line, and providing instant update of cases through smart-phone and digital pens on the doorstep. We have excellent performance management systems including vehicle trackers and GPS technology.
Innovation is not just about I.T. At Jacobs we believe in partnership working based on automation to create efficiency and savings for clients, including transferring administration burdens, sharing training and providing wide ranging added value.
Awards Panel Feedback
The Awards Panel was looking for organisations to demonstrate that they had been innovative in implementing projects, products or procedures. This could have been in the field of I.T., a partnership or change in working practice that had been adopted and implemented within the organisation.
As always in this category, the nature of the submissions varied greatly although the Awards Panel was impressed by the way Jacobs Certificated Bailiffs had gone about training their staff having identified the needs of clients.
The need to use new technology had been embraced which had brought clearly identifiable benefits to clients and their customers.
In both categories, the Inspection Teams had been impressed by the credibility the submissions from the company had brought to the bailiff profession. Jacobs had demonstrated the importance of working in partnership with local authorities together with agencies who assist those that experiencing difficulty in paying their debts.
David Magor OBE IRRV (Hons), Chief Executive IRRV
For more Information, or to see how Jacobs can work in Partnership with you, please contact:
Alyn Lewis IRRV (Dip) MESA
Business Partnership Manager
Telephone: 0151 650 4979, Email: firstname.lastname@example.org